tag:status.provationapex.com,2005:/historyProvation Status - Incident History2024-03-28T07:51:19-05:00Provationtag:status.provationapex.com,2005:Incident/201857752024-03-07T10:00:42-06:002024-03-21T18:04:42-05:00Provation Apex is currently experiencing technical difficulties<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>10:00</var> CST</small><br><strong>Resolved</strong> - Provation Apex has fully recovered. We apologize for the inconvenience.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>09:19</var> CST</small><br><strong>Identified</strong> - Provation Apex is currently experiencing a partial outage, resulting in some users finding it unreachable. Investigation is underway. New information will be posted here as it becomes available.<br /><br />Please reference this link for Apex Desktop App offline mode instructions - <br /><br /><a href="https://www.provationmedical.com/wp-content/uploads/2021/05/Provation-Apex-Desktop-Use-Offline-Mode-Quick-Reference-Guide-upd-5-19-21.pdf">Offline Mode Instructions</a><br /><br />Click the "Subscribe to Updates" button on this page to get email updates sent to your inbox whenever a change is made to this page.</p>tag:status.provationapex.com,2005:Incident/201590962024-03-04T13:35:03-06:002024-03-21T18:01:52-05:00Partial outtage - errors saving while in procedure documentation<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>13:35</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>12:39</var> CST</small><br><strong>Update</strong> - Apex fully functional.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>11:43</var> CST</small><br><strong>Update</strong> - We are continuing to investigate the issue.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>11:38</var> CST</small><br><strong>Investigating</strong> - Currently investigating</p>tag:status.provationapex.com,2005:Incident/199166062024-02-05T16:41:39-06:002024-02-05T16:41:39-06:00Provation Apex is currently experiencing technical difficulties<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>16:41</var> CST</small><br><strong>Resolved</strong> - Provation Apex has fully recovered. We apologize for the inconvenience.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>16:29</var> CST</small><br><strong>Investigating</strong> - We are actively investigating an incident with Apex.</p>tag:status.provationapex.com,2005:Incident/198590722024-01-29T20:00:54-06:002024-01-29T20:00:54-06:00Apex Scheduled Maintenance<p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>20:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>18:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>09:55</var> CST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance at this time and expect no disruption to service. In the event Apex is not accessible, please try again after the maintenance window is complete. Upon completion of the maintenance, end-users will experience no change in the Apex service.</p>tag:status.provationapex.com,2005:Incident/198386362024-01-26T09:52:47-06:002024-01-26T09:52:47-06:00Provation iPro is currently experiencing technical difficulties<p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>09:52</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>09:38</var> CST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>09:37</var> CST</small><br><strong>Investigating</strong> - We are actively investigating an incident with iPro.</p>tag:status.provationapex.com,2005:Incident/197674162024-01-19T10:47:31-06:002024-01-19T10:47:31-06:00Provation Apex is currently experiencing technical difficulties<p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>10:47</var> CST</small><br><strong>Resolved</strong> - Provation Apex has encountered a synching issue with data reports with some backend processes. The issue has been mitigated; however, it will take up to 24 hours for synching of data reports to refresh. We apologize for the inconvenience.</p>tag:status.provationapex.com,2005:Incident/197264322024-01-16T06:30:00-06:002024-01-16T10:13:52-06:00Provation iPro is currently experiencing technical difficulties<p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>06:30</var> CST</small><br><strong>Resolved</strong> - We are actively investigating an incident with iPro.</p>tag:status.provationapex.com,2005:Incident/195584212023-12-29T07:00:00-06:002023-12-29T07:45:00-06:00Provation iPro is currently experiencing technical difficulties<p><small>Dec <var data-var='date'>29</var>, <var data-var='time'>07:00</var> CST</small><br><strong>Resolved</strong> - We are actively investigating an incident with iPro.</p>tag:status.provationapex.com,2005:Incident/195350262023-12-26T08:30:00-06:002023-12-26T07:40:09-06:00Provation iPRO is currently experiencing technical difficulties<p><small>Dec <var data-var='date'>26</var>, <var data-var='time'>08:30</var> CST</small><br><strong>Resolved</strong> - Provation iPro is currently experiencing an outage and may not be reached. Investigation is underway. New information will be posted here as it becomes available.</p>tag:status.provationapex.com,2005:Incident/194984152023-12-21T08:28:04-06:002023-12-21T08:28:04-06:00Provation Apex is currently experiencing technical difficulties with vitals api<p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>08:28</var> CST</small><br><strong>Resolved</strong> - Provation Apex has fully recovered. We apologize for the inconvenience.</p><p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>08:14</var> CST</small><br><strong>Investigating</strong> - We are actively investigating an incident with Apex vitals api.</p>tag:status.provationapex.com,2005:Incident/194008502023-12-11T07:03:12-06:002023-12-11T07:03:12-06:00Provation iPro is currently experiencing technical difficulties<p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>07:03</var> CST</small><br><strong>Resolved</strong> - Provation iPro has fully recovered. We apologize for the inconvenience.</p><p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>07:01</var> CST</small><br><strong>Monitoring</strong> - We have deployed a solution and are currently monitoring event processing for signs of recovery.</p><p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>06:15</var> CST</small><br><strong>Investigating</strong> - We are actively investigating an incident with iPro.</p>tag:status.provationapex.com,2005:Incident/192265172023-11-27T09:09:17-06:002023-12-06T07:16:29-06:00Provation iPro is currently experiencing technical difficulties<p><small>Nov <var data-var='date'>27</var>, <var data-var='time'>09:09</var> CST</small><br><strong>Resolved</strong> - Provation iPro has fully recovered. We apologize for the inconvenience.</p><p><small>Nov <var data-var='date'>27</var>, <var data-var='time'>09:08</var> CST</small><br><strong>Identified</strong> - Provation iPro is currently experiencing an outage and may not be reached. Investigation is underway. New information will be posted here as it becomes available.</p><p><small>Nov <var data-var='date'>27</var>, <var data-var='time'>08:18</var> CST</small><br><strong>Investigating</strong> - We are actively investigating an incident with iPro.</p>tag:status.provationapex.com,2005:Incident/191877152023-11-21T08:58:18-06:002023-11-21T08:58:18-06:00Provation Apex is currently experiencing technical difficulties<p><small>Nov <var data-var='date'>21</var>, <var data-var='time'>08:58</var> CST</small><br><strong>Resolved</strong> - Provation Apex has fully recovered. We apologize for the inconvenience.</p><p><small>Nov <var data-var='date'>21</var>, <var data-var='time'>08:41</var> CST</small><br><strong>Investigating</strong> - We are actively investigating an incident with Apex.</p>tag:status.provationapex.com,2005:Incident/190347162023-11-06T10:03:10-06:002023-12-06T07:13:28-06:00Provation iPro is currently experiencing technical difficulties<p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>10:03</var> CST</small><br><strong>Resolved</strong> - Provation iPro has fully recovered. We apologize for the inconvenience.</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>09:04</var> CST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>07:33</var> CST</small><br><strong>Investigating</strong> - We are actively investigating an incident with iPro.</p>tag:status.provationapex.com,2005:Incident/185675922023-09-21T10:47:24-05:002023-09-21T10:47:24-05:00Provation Apex is currently experiencing technical difficulties<p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>10:47</var> CDT</small><br><strong>Resolved</strong> - Provation Apex has fully recovered. We apologize for the inconvenience.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>10:36</var> CDT</small><br><strong>Investigating</strong> - We are actively investigating an incident with Apex.</p>tag:status.provationapex.com,2005:Incident/185188702023-09-16T06:38:28-05:002023-09-16T06:38:28-05:00Provation Apex is currently experiencing technical difficulties<p><small>Sep <var data-var='date'>16</var>, <var data-var='time'>06:38</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>16</var>, <var data-var='time'>06:34</var> CDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'>16</var>, <var data-var='time'>06:33</var> CDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Sep <var data-var='date'>16</var>, <var data-var='time'>06:11</var> CDT</small><br><strong>Investigating</strong> - Provation Apex is currently experiencing a partial outage, resulting in some users finding it unreachable. Investigation is underway. New information will be posted here as it becomes available.<br /><br />Please reference this link for Apex Desktop App offline mode instructions - <br /><br /><a href="https://www.provationmedical.com/wp-content/uploads/2021/05/Provation-Apex-Desktop-Use-Offline-Mode-Quick-Reference-Guide-upd-5-19-21.pdf">Offline Mode Instructions</a><br /><br />Click the "Subscribe to Updates" button on this page to get email updates sent to your inbox whenever a change is made to this page.</p>tag:status.provationapex.com,2005:Incident/184821092023-09-12T13:10:33-05:002023-12-06T07:02:40-06:00Provation iPro is currently experiencing technical difficulties<p><small>Sep <var data-var='date'>12</var>, <var data-var='time'>13:10</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>12</var>, <var data-var='time'>12:37</var> CDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'>12</var>, <var data-var='time'>12:36</var> CDT</small><br><strong>Investigating</strong> - We are actively investigating an incident with iPro.</p>tag:status.provationapex.com,2005:Incident/184715092023-09-11T12:38:11-05:002023-09-11T14:53:35-05:00Provation Apex is currently experiencing technical difficulties<p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>12:38</var> CDT</small><br><strong>Resolved</strong> - Provation Apex has fully recovered. We apologize for the inconvenience.</p><p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>12:30</var> CDT</small><br><strong>Monitoring</strong> - We have deployed a solution and are currently monitoring event processing for signs of recovery.</p><p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>12:28</var> CDT</small><br><strong>Investigating</strong> - Provation Apex is currently experiencing a partial outage, resulting in some users finding it unreachable. Investigation is underway. New information will be posted here as it becomes available.<br /><br />Please reference this link for Apex Desktop App offline mode instructions - <br /><br /><a href="https://www.provationmedical.com/wp-content/uploads/2021/05/Provation-Apex-Desktop-Use-Offline-Mode-Quick-Reference-Guide-upd-5-19-21.pdf">Offline Mode Instructions</a><br /><br />Click the "Subscribe to Updates" button on this page to get email updates sent to your inbox whenever a change is made to this page.</p><p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>12:20</var> CDT</small><br><strong>Monitoring</strong> - We have deployed a solution and are currently monitoring event processing for signs of recovery.</p>tag:status.provationapex.com,2005:Incident/177219392023-06-15T19:30:00-05:002023-07-05T08:24:19-05:00Provation SurgicalValet is currently experiencing technical difficulties<p><small>Jun <var data-var='date'>15</var>, <var data-var='time'>19:30</var> CDT</small><br><strong>Resolved</strong> - We are actively working to investigate the issue. Additional information will be posted on this page as it becomes available.</p>tag:status.provationapex.com,2005:Incident/171535192023-05-05T07:40:50-05:002023-05-09T11:32:42-05:00Provation Apex is currently experiencing technical difficulties<p><small>May <var data-var='date'> 5</var>, <var data-var='time'>07:40</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'> 5</var>, <var data-var='time'>07:39</var> CDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'> 5</var>, <var data-var='time'>07:33</var> CDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>May <var data-var='date'> 5</var>, <var data-var='time'>07:19</var> CDT</small><br><strong>Investigating</strong> - Provation Apex is currently experiencing a partial outage, resulting in some users finding it unreachable. Investigation is underway. New information will be posted here as it becomes available.
<br />
<br />Please reference this link for Apex Desktop App offline mode instructions -
<br />
<br /><a href="https://www.provationmedical.com/wp-content/uploads/2021/05/Provation-Apex-Desktop-Use-Offline-Mode-Quick-Reference-Guide-upd-5-19-21.pdf">Offline Mode Instructions</a>
<br />
<br />Click the "Subscribe to Updates" button on this page to get email updates sent to your inbox whenever a change is made to this page.</p>tag:status.provationapex.com,2005:Incident/169536752023-04-24T12:23:43-05:002023-05-30T12:46:16-05:00Provation SurgicalValet is currently experiencing technical difficulties<p><small>Apr <var data-var='date'>24</var>, <var data-var='time'>12:23</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>24</var>, <var data-var='time'>07:00</var> CDT</small><br><strong>Investigating</strong> - We are actively working to investigate the issue. Additional information will be posted on this page as it becomes available.</p>tag:status.provationapex.com,2005:Incident/169756352023-04-13T15:20:01-05:002023-04-26T16:50:27-05:00Provation iPro is currently experiencing technical difficulties<p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>15:20</var> CDT</small><br><strong>Resolved</strong> - Provation iPro has fully recovered. We apologize for the inconvenience.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>14:35</var> CDT</small><br><strong>Investigating</strong> - We are actively investigating an incident with iPro.</p>tag:status.provationapex.com,2005:Incident/169754672023-04-06T21:30:30-05:002023-04-26T16:59:12-05:00Provation iPro is currently experiencing technical difficulties<p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>21:30</var> CDT</small><br><strong>Resolved</strong> - Provation iPro has fully recovered. We apologize for the inconvenience.</p><p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>08:00</var> CDT</small><br><strong>Investigating</strong> - We are actively investigating an incident with iPro.</p>tag:status.provationapex.com,2005:Incident/167611142023-04-05T14:24:12-05:002023-12-06T06:55:30-06:00Provation iPRO is currently experiencing technical difficulties<p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>14:24</var> CDT</small><br><strong>Resolved</strong> - Provation iPro has fully recovered. We apologize for the inconvenience.</p><p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>10:18</var> CDT</small><br><strong>Identified</strong> - Provation iPro is currently experiencing an outage and may not be reached. Investigation is underway. New information will be posted here as it becomes available.</p>tag:status.provationapex.com,2005:Incident/165480062023-03-17T21:30:17-05:002023-03-17T21:30:17-05:00Apex Scheduled Maintenance<p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>21:30</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>21:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>14:00</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance at this time and expect no disruption to service. In the event Apex is not accessible, please try again after the maintenance window is complete. Upon completion of the maintenance, end-users will experience no change in the Apex service.</p>